This leaves you with a clear Roadmap for quick wins and longer term strategic goals that align with your Vision and Values.

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This allows you to deploy a solid sales coach to implement some key changes but allow your existing sales leadership team to continue BAU.

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As a start up grows hobby tools become main tools and there can be overlap between suppliers/functionality. A great way to save money/optimise functionality and check training needs is to complete full supplier audits.

This covers external customer journeys and internal journeys. So could be you need to review customer onboarding to ensure you meet Consumer Duty requirements or improve your employee onboarding journey from hiring to probation review. 

Changing providers especially key systems and software platforms can be a huge drain on day to day resources.  I can project manage that change to offboard and onboard, to drive that change and leave you with full documented train and support.

My guilty pleasure is fully nerding out with a map of an end to end customer journey to find all the bits where it gets stuck so we can optimise process and automate the boring bits for our humans.